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Mon 06 Feb 2012
HP dv6000 dv9000 v6000 Nvidia G84 G86 Video GPU Problems PDF Print E-mail
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Written by Dennis J. Cole   

A critical flaw with Nvidia Gpu's has caused several 1000's of laptops to malfunction from overheating problems.  This problem is not just with HP notebooks.  For instance several dell laptops have also been affected. Apparently all G84 and G86 Nvidia chips manufatured are also bad.  Which means laptops, desktops and maybe even servers could be affected if they use these chips for video processing.

The problem lies in the hands of nvida who knew they of the failed manufacturing process which caused the chip to fault out.  Nivida had to change the materials they use to build the video chips. Nvidia has provided a settlement of 150-200 million dollars to help provide repairs for affected laptops as stated on the Nvidia Website .  Apparently nvidia will not disclose much information about the problem however.

All Nvidia G84 and G86s chips are bad.  Nvidia tried to say that it was limited to a batch of gpu's only sent to HP.  However same issues have been reported in Dell laptops.  As for HP they didn't adequately cool their processors causing them to overheat easier than other computer companies.

There is a classaction lawsuit filed by HP, Dell and other computer manufactures against Nvidia. I received notice that a settlement will be agreed upon in the near future.  It looks like Nividia will have to pay for repairs or replacement for several computer models.

 

Notice of Settlement

If you purchased certain models of notebook computers containing an NVIDIA graphics processing unit or media and communications processor, you could be entitled to benefits under a class action settlement.

This is a summary of the Full Notice. Click here to visit the settlement website to obtain the Full Notice. Do not reply to this email. Replies will not be read.

The United States District Court for the Northern District of California, San Jose Division, authorized this Notice.
This is not a solicitation from a lawyer.

A settlement of a class action lawsuit (The NVIDIA GPU Litigation, Case No. 08-cv-04312-JW) relates to the NVIDIA chips inside certain Dell, Hewlett-Packard (“HP”), and Apple notebook computers. The lawsuit claims that NVIDIA sold defective Graphics Processing Units (“GPU”) and Media and Communications Processors (“MCP”) that affected the performance of some of the notebook computers in which they were incorporated. NVIDIA denies all allegations of wrongdoing and has asserted many defenses. The settlement is not an admission of wrongdoing.

Who is Affected by this Class Action?

All United States residents who purchased in the United States a version of one of the Dell, HP or Apple notebook computer models listed in the Table of Class Computers containing an NVIDIA MCP or GPU. These individuals are referred to as “Class Members” in this Notice.

What Can You Get From the Proposed Settlement?

Class Members who file an approved claim will be entitled to:

1. Replacement of the NVIDIA graphics processing unit or media and communications processor, which are referred to in this Notice as the “chips” if you purchased a version of certain models of notebook computers manufactured by Dell, Inc. or Apple Inc. containing one of the NVIDIA chips; or

2. A Replacement notebook computer similar in kind and value if you purchased a version of certain models of notebook computers manufactured by HP containing one of the NVIDIA chips; or

3. Reimbursement of amounts paid for repairs related to problems with the NVIDIA chips. NVIDIA will fund $2 million from which reimbursements will be made. The amount paid may depend on the number of reimbursement claims received.

NVIDIA is providing these benefits to members of the class, and is funding the settlement. Dell, HP and Apple are not parties to this lawsuit.

How Do You Receive a Benefit?

You must first qualify for filing a claim, and then file an approved claim with supporting documentation during the Claim Period. To qualify for a replacement as described in numbers 1 and 2 above, your notebook computer must be one of the Dell, HP or Apple notebook computer models listed in the Table of Class Computers, contain an NVIDIA MCP or GPU, and be exhibiting one of the symptoms listed in the Table of Identified Symptoms. To qualify for a reimbursement as described in number 3 above, your notebook computer must be listed in the Table of Class Computers, contain an NVIDIA MCP or GPU, and must have been repaired because it was exhibiting one of the symptoms listed in the Table of Identified Symptoms. The Claim Period will begin after the Court grants final approval of the Settlement. Whether or not the Court has granted final approval, the Claim Period dates and further instructions for how to qualify and file a claim will be posted at the settlement website (www.NVIDIASettlement.com) and at the toll-free telephone support line (1-877-440-7557).

Register Your Email Address To Receive an Alert When the Claim Period Begins.

To receive an email alert when the Claim Period begins, between now and December 20, 2010, visit www.NVIDIASettlement.com and register your email address. If you previously received an emailed notice about this settlement, there is no need to register.

What Are Your Options?

If you are a Class Member and you don’t want to receive a replacement or reimbursement as described above and you don’t want to be legally bound by the settlement, you must exclude yourself by November 5, 2010, or you won’t be able to sue, or continue to sue, NVIDIA about the legal claims in this case. If you exclude yourself, you can’t receive a replacement or reimbursement under this settlement. If you remain a Class Member, you may object to the settlement by November 5, 2010. The Full Notice describes how to exclude yourself or object. The Court will hold a hearing in this case (The NVIDIA GPU Litigation, Case No. 08-cv-04312-JW) on December 20, 2010, to consider whether to approve the settlement and attorneys' fees and expenses in the amount of $13 million. You may appear at the hearing, but you don’t have to. For more details, call toll-free 1-877-440-7557, go to www.NVIDIASettlement.com, or write to NVIDIA GPU Litigation Settlement Administrator, P.O. Box 6177, Novato, CA 94948-6177.

This is only a summary of the Full Notice. Please visit www.NVIDIASettlement.com or call
1-877-440-7557 to obtain a copy of the Full Notice.

Normal 0 false false false EN-US X-NONE X-NONE

If you purchased certain models of notebook computers containing an NVIDIA graphics processing unit or media and communications processor, you could be entitled to benefits under a class action settlement.

This is a summary of the Full Notice. Click here to visit the settlement website to obtain the Full Notice. Do not reply to this email. Replies will not be read.

The United States District Court for the Northern District of California, San Jose Division, authorized this Notice.
This is not a solicitation from a lawyer.

A settlement of a class action lawsuit (The NVIDIA GPU Litigation, Case No. 08-cv-04312-JW) relates to the NVIDIA chips inside certain Dell, Hewlett-Packard (“HP”), and Apple notebook computers. The lawsuit claims that NVIDIA sold defective Graphics Processing Units (“GPU”) and Media and Communications Processors (“MCP”) that affected the performance of some of the notebook computers in which they were incorporated. NVIDIA denies all allegations of wrongdoing and has asserted many defenses. The settlement is not an admission of wrongdoing.

Who is Affected by this Class Action?

All United States residents who purchased in the United States a version of one of the Dell, HP or Apple notebook computer models listed in the Table of Class Computers containing an NVIDIA MCP or GPU. These individuals are referred to as “Class Members” in this Notice.

What Can You Get From the Proposed Settlement?

Class Members who file an approved claim will be entitled to:

1. Replacement of the NVIDIA graphics processing unit or media and communications processor, which are referred to in this Notice as the “chips” if you purchased a version of certain models of notebook computers manufactured by Dell, Inc. or Apple Inc. containing one of the NVIDIA chips; or

2. A Replacement notebook computer similar in kind and value if you purchased a version of certain models of notebook computers manufactured by HP containing one of the NVIDIA chips; or

3. Reimbursement of amounts paid for repairs related to problems with the NVIDIA chips. NVIDIA will fund $2 million from which reimbursements will be made. The amount paid may depend on the number of reimbursement claims received.

NVIDIA is providing these benefits to members of the class, and is funding the settlement. Dell, HP and Apple are not parties to this lawsuit.

How Do You Receive a Benefit?

You must first qualify for filing a claim, and then file an approved claim with supporting documentation during the Claim Period. To qualify for a replacement as described in numbers 1 and 2 above, your notebook computer must be one of the Dell, HP or Apple notebook computer models listed in the Table of Class Computers, contain an NVIDIA MCP or GPU, and be exhibiting one of the symptoms listed in the Table of Identified Symptoms. To qualify for a reimbursement as described in number 3 above, your notebook computer must be listed in the Table of Class Computers, contain an NVIDIA MCP or GPU, and must have been repaired because it was exhibiting one of the symptoms listed in the Table of Identified Symptoms. The Claim Period will begin after the Court grants final approval of the Settlement. Whether or not the Court has granted final approval, the Claim Period dates and further instructions for how to qualify and file a claim will be posted at the settlement website (www.NVIDIASettlement.com) and at the toll-free telephone support line (1-877-440-7557).

Register Your Email Address To Receive an Alert When the Claim Period Begins.

To receive an email alert when the Claim Period begins, between now and December 20, 2010, visit www.NVIDIASettlement.com and register your email address. If you previously received an emailed notice about this settlement, there is no need to register.

What Are Your Options?

If you are a Class Member and you don’t want to receive a replacement or reimbursement as described above and you don’t want to be legally bound by the settlement, you must exclude yourself by November 5, 2010, or you won’t be able to sue, or continue to sue, NVIDIA about the legal claims in this case. If you exclude yourself, you can’t receive a replacement or reimbursement under this settlement. If you remain a Class Member, you may object to the settlement by November 5, 2010. The Full Notice describes how to exclude yourself or object. The Court will hold a hearing in this case (The NVIDIA GPU Litigation, Case No. 08-cv-04312-JW) on December 20, 2010, to consider whether to approve the settlement and attorneys' fees and expenses in the amount of $13 million. You may appear at the hearing, but you don’t have to. For more details, call toll-free 1-877-440-7557, go to www.NVIDIASettlement.com, or write to NVIDIA GPU Litigation Settlement Administrator, P.O. Box 6177, Novato, CA 94948-6177.

This is only a summary of the Full Notice. Please visit www.NVIDIASettlement.com or call
1-877-440-7557 to obtain a copy of the Full Notice.

Table of Class Computers

The following notebook computer models are included in the settlement if they contain an NVIDIA GPU or MCP and were purchased in the time period corresponding to each Product Identification Number:

Mfr.

Platform Name

Purchase Date Ranges

Dell

Inspiron 1420

May 2007 – September 30, 2008

Dell

Inspiron 9400/E1705

March 2006 – February 28, 2010

Dell

Latitude D620

December 2005 – November 30, 2008

Dell

Latitude D630

February 2007 – September 30, 2008

Dell

Latitude D630c

February 2007 – September 30, 2008

Dell

Latitude D820

November 2005 – March 31, 2008

Dell

Latitude D830

March 2007 – September 30, 2008

Dell

Precision M2300

August 2007 – September 30, 2008

Dell

Precision M4300

March 2007 – September 30, 2008

Dell

Precision M6300

December 2007 – March 31, 2009

Dell

Precision M65

November 2005 – January 31, 2008

Dell

Vostro 1700

March 2007 – September 30, 2008

Dell

Vostro Notebook 1310

December 2007 – September 30, 2008

Dell

Vostro Notebook 1400

May 2007 – September 30, 2008

Dell

Vostro Notebook 1510

December 2007 – September 30, 2008

Dell

Vostro Notebook 1710

January 2008 – July 31, 2008

Dell

XPS M1210

March 2006 – November 30, 2008

Dell

XPS M1330

March 2007 – September 30, 2008

Dell

XPS M1530

September 2007 – January 31, 2009

Dell

XPS M1710

March 2006 – February 28, 2010

Dell

XPS M1730

November 2007 – January 31, 2009

Dell

XPS1710

March 2006 – April 30, 2009

HP

Compaq Presario v30xx

March 2006 – October 31, 2008

HP

Compaq Presario v31xx

March 2006 – October 31, 2008

HP

Compaq Presario v32xx

March 2006 – October 31, 2008

HP

Compaq Presario v33xx

March 2006 – October 31, 2008

HP

Compaq Presario v34xx

March 2006 – October 31, 2008

HP

Compaq Presario v60xx

May 2006 – October 31, 2008

HP

Compaq Presario v61xx

May 2006 – October 31, 2008

HP

Compaq Presario v62xx

May 2006 – October 31, 2008

HP

Compaq Presario v63xx

May 2006 – October 31, 2008

HP

Compaq Presario v64xx

May 2006 – October 31, 2008

HP

Compaq Presario F500

October 2006 – September 30, 2008

HP

Pavilion dv20xx

March 2006 – December 31, 2008

HP

Pavilion dv21xx

March 2006 – December 31, 2008

HP

Pavilion dv22xx

March 2006 – December 31, 2008

HP

Pavilion dv23xx

March 2006 – December 31, 2008

HP

Pavilion dv24xx

March 2006 – December 31, 2008

HP

Pavilion dv60xx

May 2006 – April 30, 2009

HP

Pavilion dv61xx

May 2006 – April 30, 2009

HP

Pavilion dv62xx

May 2006 – April 30, 2009

HP

Pavilion dv63xx

May 2006 – April 30, 2009

HP

Pavilion dv64xx

May 2006 – April 30, 2009

HP

Pavilion dv90xx

May 2006 – November 30, 2008

HP

Pavilion dv92xx

May 2006 – November 30, 2008

HP

Pavilion dv93xx

May 2006 – November 30, 2008

HP

Pavilion dv94xx

May 2006 – November 30, 2008

HP

Pavilion tx1xxx

March 2007 – May 31, 2008

Apple

MacBook Pro (15-inch)

May 2007 – September 2008

Apple

MacBook Pro (17-inch)

May 2007 – September 2008

Identified Symptoms per Settlement Agreement §1.14

Symptom

Class Computer Models Covered
by the Settlement Agreement

Distorted or scrambled video on the notebook computer screen

All

No video on the notebook computer screen even when the notebook computer is on

All

Random characters, lines or garbled images on the notebook computer screen

Dell, Hewlett-Packard

Intermittent video issues

Dell, Hewlett-Packard

Failure to detect the wireless adaptor

or

Failure to detect the wireless network

Hewlett-Packard systems only.
Certain versions of the following HP models do not contain an NVIDIA MCP:
dv2xxx
dv6xxx
dv9xxx
If your system does not contain an NVIDIA MCP, you are not entitled to replacement or reimbursement for a wireless problem, and the administrator may deny your claim.

www.NVIDIASettlement.com

1-877-440-7557

The United States District Court for the Northern District of California, San Jose Division, has ordered this email notice be sent. If you wish to UNSUBSCRIBE from future email messages please click here.




 

Comments  

 
0 #4 Dennis J. Cole 2011-01-27 17:28
I have not heard if there is any litigation in the UK over this issue. You may want to look into it and see if you can find anything or get something started in the UK.

In the usa several people signed petitions to get a class action lawsuit against the companies. The lawsuit was won and they are replacing affected computers now.
Quote
 
 
+1 #3 ben 2011-01-09 17:44
Is there any litigation in uk against invidia and hp? someone has to do something...
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0 #2 Aleksander 2010-10-27 03:40
The same problem applies to Lenovo Thinkpad T61p. Black screen on computer start followed by one long beep and two short beeps - POST signals to tell the user that Nvidia Quadro FX 570M is dead. Entire motherboard has to be replaced. Mine broke after 2 years.
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0 #1 Ian Gondolfo 2010-10-04 15:54
Heard about this company on one of the local talk radio stations. Curiously enough, the fault they were talking about was the same I experianced. Am glad to say this is curable. I took it to www.first4laptops.com guessing the next time you see this problem just ring them.

You might remember one scene in star wars where the stormtroopers start blasting at Han Solo and he rushes inside the Millennium Falcon yelling "Chewie get us out of here!" in a whole new light.

may the force be with you.
Quote
 

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